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Purchases and downloads

Problems buying a template, a download that will not start, or access that looks wrong after a payment.

support@customtheme.site

Technical questions

Setup, project structure, theming or build problems. Check the documentation first — most answers are already there.

Read the documentation

Licensing

Questions about what the licence permits, client work, or volume licensing for a larger team.

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Refunds

Refund requests and billing disputes. Include the transaction reference shown in your dashboard.

Read the refund policy

We aim to reply within two business days. Including the email address on your account and, where relevant, the transaction reference from your dashboard lets us resolve most issues in a single reply.

Contact — Custom Theme